Funeral Claim

Good day,

It's hard enough loosing a close relative. You should honestly think that the you would be treated with some sympathy for your loss, however causing unnecessary stress during this time makes the process so much harder.

The app provides inaccurate information of the progress of the claim - the people dont understand their own terms and conditions after I have phoned 3 times to explain.

No one phones me with feedback. If my claim is not resolved in the next hour I will be writing to News 24 as well as the Ombudsman. The funeral places require upfront payment!!!

It's absolutely ridiculous.