Funeral Claim

My sister and I visited the capitec branch on Monday dated 2022-01-16 in mega city mafikeng to submit a funeral claim. Claim was submitted my sister one paid within hours and mine showed approved but no funds paid. I called to follow up they told me that they will pay the next day the same time that the claim was submitted. I waited and nothing was paid mother funeral is tomorrow I refuse to not bury her with dignity I can't finalize anything because of thus delay