JM
Janet M
1 reviews | Active since Jul 2019
15 Jul 2019, 08:40
FUNERAL CLAIM
Good Morning I need some help here I have a funeral policy with capitec bank, I claimed in june for the person I have covered but they rejected my claim saying the person was within the 6 months waiting period ok fine so my plea is cos I have been paying for the months and they did not cover me is it not ok for them to refund me the premiums I have been paying them,? my money cant just go to waste. help capitec????????????
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Capitec Bank's replyOfficial
15 Jul 2019, 10:45I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply15 Jul 2019, 10:45
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank