FUNDS SWALLOW BY THE ATM

On Tuesday, I deposited a large sum of money into my Capitec account, but unfortunately, the ATM retained the cash. Luckily, a Capitec consultant was nearby and assisted me in logging a dispute ticket at the branch.

I was frustrated and worried, but the lady who helped me was calm and reassuring, promising that my funds would be returned. Later that day, in disbelief I spoke with Phumza/Phumeza, who also assured me that the investigation was underway.

This morning i initiated a chat and was connected to a very friendly lady by the name Cheryl, she told me that the funds would be available within 24 hours. I checked my balance, and to my delight, the money was there.

Thank you, Capitec, for your efficient and friendly service. I'm impressed and grateful for your help.