AH
Ann H

1 reviews | Active since Jun 2018

23 Aug 2022, 11:24

FUNDS REMOVED *******LY FROM SAVINGS ACCOUNT

Money was taken from my daughters account whilst she was travelling internationally. She is a young girl on her own and has tried to make contact with your call centre but they have done nothing but laugh about the situation and not take it seriously. I want answers because my daughter is now without any money in a foreign country. Surely CAPITEC should take care of their important customers. I too bank with you and this is leaving me feeling very disappointed

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Aug 2022, 12:06
Official
 
Good day Ann

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank