JC
Juan C

1 reviews | Active since Jun 2023

04 Jul 2025, 18:03

funds on hold without information given why

im unable to receive funds it shows on hold, if my account was flagged for suspicious activity please communicate first with me before putting such messures in place needed to make a urgend deposit today, only for the app to say on hold. very disappointing to say the least.

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Jul 2025, 18:39
Official
Good day Juan, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec