MO
Makhumalo O

1 reviews | Active since Mar 2023

18 Mar 2023, 10:48

Funds on hold at capitec for years now

Hello ,I have a problem here capitec Bank has closed my Account opened it and now they have an amount of R2000 on hold on my account which is my money and I have tried getting my funds but they refus to release it .I have submited everything they requested affidavit and all that …They keep changing stories and this has been happpening for 3 years now please help me I need to use this money ,my Acc number is *** . Thank you

0
Replies (4)
Capitec Bank
Capitec Bank's reply18 Mar 2023, 10:55
Official
Good day Makhumalo,

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards 
Capitec Bank
MO
Makhumalo O's update18 Mar 2023, 10:58
Reviewer Update
My email adress is ***
Capitec Bank
Capitec Bank's reply18 Mar 2023, 14:33
Official
Good day Makhumalo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank 
MO
Makhumalo O's update20 Mar 2023, 16:44
Reviewer Update
Good day o received a call from capitec but the lady who called said she was going to call me again but didn’t call .I just wanted to know what happend