MT
Mellow T

1 reviews | Active since Aug 2021

01 Sept 2025, 05:54

Funds on hold

It’s been 2 months Capitec holding my funds and my customers are angry, I can’t continue with business because Capitec doesn’t want to realise the funds

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Sept 2025, 07:25
Official
Good day Mellow Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank
Capitec Bank's reply02 Sept 2025, 08:25
Official
Hello Maria

With reference to our telephone conversation/ email correspondence. 

I trust that you are satisfied with the outcome.  We have proceeded to close your complaint. 

Kind regards, 

Capitec Bank