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Nwabisa N
1 reviews | Active since Apr 2016
22 Apr 2026, 13:17
Funds not reversed
My husband went to Capitec bank Gugulethu mall for an ATM Deposit on 20/04/2026 using my ATM Card and in error he chose the loan account and not the savings anccount. Immediately when I noticed the error I called Capitec client care department using the banking app on 20/04/2026 and I was advised that it was escalated and will take up to 48 hours to reverse the funds and till today the funds are not reversed.
Helpful (0)
Replies (11)0
Replies (11)
Capitec Bank's replyOfficial
22 Apr 2026, 14:37Hello, you are through to Sakhe,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's reply22 Apr 2026, 14:37
Official
Hello, you are through to Sakhe,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's replyOfficial
22 Apr 2026, 14:40I am so sorry to hear about that. Please kindly provide me with your incident number to check for you.
Capitec Bank's reply22 Apr 2026, 14:40
Official
I am so sorry to hear about that. Please kindly provide me with your incident number to check for you.
Capitec Bank's replyOfficial
22 Apr 2026, 14:53Are you still with me?
Capitec Bank's reply22 Apr 2026, 14:53
Official
Are you still with me?
Capitec Bank's replyOfficial
22 Apr 2026, 14:58I really want to assist you and make sure you get the help you need. I’ve noticed you haven’t responded in a while, and I just want to check in❤️.
Please note: if there’s no activity in the chat for a few moments, it will close automatically. If that happens, you’re welcome to start a new chat and we’ll pick up from where we left off.
Capitec Bank's reply22 Apr 2026, 14:58
Official
I really want to assist you and make sure you get the help you need. I’ve noticed you haven’t responded in a while, and I just want to check in❤️.
Please note: if there’s no activity in the chat for a few moments, it will close automatically. If that happens, you’re welcome to start a new chat and we’ll pick up from where we left off.
Capitec Bank's replyOfficial
22 Apr 2026, 14:59Did you know that you can also reach us through the following channels for added convenience?
📞 **Client Care**: ***or directly via the Capitec app
📧 **Email**: ***
💬 **WhatsApp**: Available anytime
Are you aware that you can dispute transactions **for free** directly on the Capitec app, without needing to call in?
Capitec Bank's reply22 Apr 2026, 14:59
Official
Did you know that you can also reach us through the following channels for added convenience?
📞 **Client Care**: ***or directly via the Capitec app
📧 **Email**: ***
💬 **WhatsApp**: Available anytime
Are you aware that you can dispute transactions **for free** directly on the Capitec app, without needing to call in?
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Nwabisa N's updateReviewer Update
22 Apr 2026, 15:00I want to know when will i get the funds as the 48 hours that were promised expired
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Nwabisa N's update22 Apr 2026, 15:00
Reviewer Update
I want to know when will i get the funds as the 48 hours that were promised expired
Capitec Bank's replyOfficial
22 Apr 2026, 15:00Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
Capitec Bank's reply22 Apr 2026, 15:00
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
Capitec Bank's replyOfficial
22 Apr 2026, 15:01Thank you for contacting Capitec Bank. Feel free to contact us again should you need assistance from Capitec Bank.❤️
Capitec Bank's reply22 Apr 2026, 15:01
Official
Thank you for contacting Capitec Bank. Feel free to contact us again should you need assistance from Capitec Bank.❤️
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Nwabisa N's updateReviewer Update
22 Apr 2026, 15:01I want to know when will i get the funds as the 48 hours that were promised expired
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Nwabisa N's update22 Apr 2026, 15:01
Reviewer Update
I want to know when will i get the funds as the 48 hours that were promised expired
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Nwabisa N's updateReviewer Update
22 Apr 2026, 15:02I want to know when will i get the funds as the 48 hours that were promised expired
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Nwabisa N's update22 Apr 2026, 15:02
Reviewer Update
I want to know when will i get the funds as the 48 hours that were promised expired
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Nwabisa N's updateReviewer Update
22 Apr 2026, 15:10Is anyone going to tell me when I will get the money into my account?
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Nwabisa N's update22 Apr 2026, 15:10
Reviewer Update
Is anyone going to tell me when I will get the money into my account?