JM
Jeanette M
1 reviews | Active since Nov 2024
31 Dec 2025, 18:35
Funds not reflecting in my account
On the 30 December I made a deposit at capitec bank ATM which is near the branch I rang the account numbed then after I deposited money after few seconds machine went out of service and I never received bank notification, I have been following up with no response, I am so disappointed, I have deposited R3170 and that money is for kids food.Their service is so bad.
Helpful (0)
Replies (5)0
Replies (5)
Capitec Bank's replyOfficial
31 Dec 2025, 20:45Hi there , thank you for contacting Capitec Bank. You are through to Andi, thank you for your patience 🌻Please allow me a moment to fami****ise myself with your enquiry
Capitec Bank's reply31 Dec 2025, 20:45
Official
Hi there , thank you for contacting Capitec Bank. You are through to Andi, thank you for your patience 🌻Please allow me a moment to fami****ise myself with your enquiry
Capitec Bank's replyOfficial
31 Dec 2025, 20:45Did you log your case ?
Capitec Bank's reply31 Dec 2025, 20:45
Official
Did you log your case ?
JM
Jeanette M's updateReviewer Update
31 Dec 2025, 20:51Yes I did yesterday here is my reference number:***
JM
Jeanette M's update31 Dec 2025, 20:51
Reviewer Update
Yes I did yesterday here is my reference number:***
Capitec Bank's replyOfficial
31 Dec 2025, 21:15I will be closing the chat due to no response.
Capitec Bank's reply31 Dec 2025, 21:15
Official
I will be closing the chat due to no response.
JM
Jeanette M's updateReviewer Update
31 Dec 2025, 21:46I did respond I said I reported the matter yesterday
JM
Jeanette M's update31 Dec 2025, 21:46
Reviewer Update
I did respond I said I reported the matter yesterday