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Zakrim P

1 reviews | Active since Jan 2020

16 Jan 2020, 03:51

Funds not reflecting

I received a notification for my salary being transferred into my account yesterday (15/01/20) However the funds do not reflect on my mobile app.

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Replies (3)
Capitec Bank
Capitec Bank's reply16 Jan 2020, 09:33
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply16 Jan 2020, 13:23
Official
Hi Zakrim

We tried to call you. Pleas return our call in order to discuss your matter.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply22 Jan 2020, 17:08
Official
Good day

We were unable to reach you telephonically and therefore sent you feedback via email.

Kind regards

Complaint Management

Capitec Bank