Funds not displaying

So I have deposited money this morning using my card at the ATM. I get a slip showing my balance and the deposit as being reflected.

I log into my app and lo and behold it's not working, call the call center and they can not help. Give it a hour I was told a hour later the app somehow works but the money I have deposited still isn't reflecting. Call again and they still are unable to assist, not even able to log my issue, I have emailed, sent messages to their whatsapp team, still no joy.

Was told that IT was still investigating their downtime since yesterday.

I cannot buy electricity tonight, nor something to eat, nor am I able to put petrol in my car and all you have to say is sorry! Pathetic *********** bunch of buffoons

My ID number is *** Account number ***