GB
Gareth B

1 reviews | Active since Feb 2018

28 Jan 2021, 07:58

Funds not being returned to offs**** bank

I have been trying to get funds returned to an offs**** bank. I get told it will be returned by a certain date, but each time when the deadline is reached and no funds have been released, I make enquiries and given another date.

It was supposed to take 3 to 7 working days, which has long passed.

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Jan 2021, 08:01
Official
Good day Gareth 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank