Funds missing on EFT payment
I paid R8000 from my Capitec Credit card to my Mercantile account - the money has been missing for 6 days now it never got credited to my Mercantile account
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
30 Nov 2021, 07:28 Good day Johan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply30 Nov 2021, 07:28
Official
Good day Johan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
's updateReviewer Update
06 Dec 2021, 07:38Well done on your prompt reply Capitec but my money is still MISSING!!!!
's update06 Dec 2021, 07:38
Reviewer Update
Well done on your prompt reply Capitec but my money is still MISSING!!!!
Capitec Bank's replyOfficial
18 Feb 2022, 18:53Hi Johan
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply18 Feb 2022, 18:53
Official
Hi Johan
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,