Funds kept on hold for nonsense

On the 13th of September a transfer of R30000 was made to my account as payment from a Standard Bank account, according to Capitec they received a from Standard Bank to put my funds on hold because they could not get hold of their client to confirm the transfer.... okay fair enough, the Standard bank client was contacted and was requested to submit an affidavit to his bank to confirm that he transfered the above amount and what was the payment for .... in less then a day the Standard bank account holder received feedback from his bank stating that everything was received in order and the bank will contact Capitec to release the funds ... till today my funds are still put on hold while being sent from left to right .... I was requested to submit an affidavit and a proof of payment from Standard Bank, which I did .... called their contact center more then 10 times, spoke to ***** department but yet I keep getting different stories.... at the branch they promised that my issue will be sorted by Tuesday which is today but yet my funds are still held .... my business is seriously affected by this and I don't even know or who to call anymore.... I'm so disappointed 😞 by Capitecs service