Funds Frozen/on hold.

I sold a vehicle to n customer on 17 Jan 2023 for R102000. The money reflected in my account straight away after the customer made the transfer because he is also with Capitec. 2 hours after the money was frozen in my account because there were ***** detected on his account. Today is the 23 Jan 2023 and capitec cant tell me when my money will be released.

I have spoken to so many people at capitec and a branch manager. They cant assist me in anyway. I cant use the money but the client is driving the car. I have been with capitec for 5 years and I am disgusted with their service.