BK
BOITUMELO K
1 reviews | Active since Jul 2023
26 Nov 2023, 21:02
Funds frozen
I’m not happy with capitec bank service.my funds got frozen without me knowing.they just deducted my funds in my account and didn’t even bother sending me a message telling me that my account was frozen.how can a account be frozen and money be removed without my consent.now i have debts to pay which my hard earned money was frozen
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Replies (2)
Capitec Bank's replyOfficial
27 Nov 2023, 09:33Good day Boitumelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply27 Nov 2023, 09:33
Official
Good day Boitumelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BK
BOITUMELO K's updateReviewer Update
22 Dec 2023, 07:13What resolved matter🙁.my account is still on hold and worst part is that i was asked for a affidavit and a certified id copy which i submitted before the 28th of November.but look at this it’s already the 22 of December and still my account is on hold.i feel bad for people who trust you clowns with their money
BK
BOITUMELO K's update22 Dec 2023, 07:13
Reviewer Update
What resolved matter🙁.my account is still on hold and worst part is that i was asked for a affidavit and a certified id copy which i submitted before the 28th of November.but look at this it’s already the 22 of December and still my account is on hold.i feel bad for people who trust you clowns with their money