YS
Yazini S

1 reviews | Active since Jul 2023

20 Jul 2023, 06:31

Funds disappeared from my bank account

I don't know why they just don't close this bank once and for all with so many bad reviews. Well here is another one I received funds in my account then next day funds vanished from my account without any communication or warning from the bank. When I went to one of their branches to find out what happened they said my account is suspected of being involved in a **** I asked how the response was never clear to me this was a week ago till this day I haven't heard any feed back on the investigation they do when they Suspect such from an account and i have not received my funds back into my account. Honestly do know why I'm hoping they will return my funds because of the type of bank I'm dealing with

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Jul 2023, 13:59
Official
Good day Yazini

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank