1 reviews | Active since Feb 2017

07 Oct 2024, 16:05

Funds Disappeared from my account

Case *** My account has had money deducted from it by Capitec since 31 July 2024. The case has not been communicated to me at all but all the call center keeps on saying is that it's an ongoing investigation. I need my funds back immediately, I have been more than patient and more than understanding. My funds must be reimbursed.

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Oct 2024, 17:10
Official
Good day Thando Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank