MV
Mari V

1 reviews | Active since Oct 2025

11 Oct 2025, 06:30

Funds available but not available

On 1 October I realised that 2 of my debit orders bounced. I immediately contacted them and even sent a reconciliation as proof that there were enough funds. Up to now the problem has not been resolved and it will cost me R200.

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Oct 2025, 07:18
Official
Good day Mari. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank