PS
Prince S

1 reviews | Active since Dec 2020

15 Jul 2021, 05:37

Funds

Hi my name is Prince. I'm resided in Pretoria. I am writing regarding my account. On Tuesday I requested withdrawal from my stock broker, XM. They processed and approved everything and sent me an email confirmation. To my surprise the funds aren't reflecting on my account

0
Replies (3)
Capitec Bank
Capitec Bank's reply15 Jul 2021, 06:01
Official
Good day Prince 

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
PS
Prince S's update15 Jul 2021, 17:50
Reviewer Update
Hi even now I have not received any positive feedback about my concern.
Capitec Bank
Capitec Bank's reply16 Jul 2021, 07:19
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank