1 reviews | Active since Apr 2017

21 Aug 2018, 09:33

****ing attitude

The service that your pathetic and *********** Manager gives to the elderly there at diepkloof Square is shocking to say the least, your manager has disrespected me and my mother it's not even funny my mom was at the bank to get a card because she lost it, we all bank with capital and one thing that I know is that if u don't have an ID then you use ur fingerprint but I can tell you one thing that **** that you've put as a manager is disrespectful and she doesn't have an idea what customer service is her nerve of refusing to take my call my ass is aching as we speak

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Replies (1)
Capitec Bank
Capitec Bank's reply21 Aug 2018, 11:18
Official

Pheliwe Baartman will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved successfully.

Complaint Management

Capitec Bank

Best regards,