1 reviews | Active since Oct 2010
Frustrating Experience with Capitec Business Account
I recently attempted to set up and use the Capitec business account, and I must say, it was an incredibly frustrating and tedious process. While the saving account worked smoothly, the business account was a nightmare to navigate. The biggest issue I encountered was the inability to log into the app or the online account seamlessly. The requirement of different usernames for each platform added unnecessary complexity and confusion. Furthermore, the constant need for verification between the app and online banking only added to the frustration. The most exasperating part of the experience was the error messages that popped up after going through all the steps to log in. It was disheartening to invest time and effort into the process, only to be met with a vague "something went wrong" message at the end. The password requirements for the Capitec business account were also a major pain point. Despite using a secure password generator, I found it impossible to create a password that met Capitec's stringent criteria. This made the login process even more cumbersome and impractical. In conclusion, my experience with Capitec business account was nothing short of tedious, frustrating, and frankly, ridiculous. The system's inefficiency and lack of user-friendliness have led me to the decision to close my business account with Capitec. I cannot continue to deal with such a cumbersome and impractical banking system.
