MW
Mellissa W
1 reviews | Active since Jun 2022
14 Jun 2022, 16:18
Frustrating client services
I settled my debt with Capitec in full on the 10th of June 2022 and requested paid-up letters. On the 14th of June 2022 I received a total of 12 calls from their offices requesting that I make payment. Each one I spoke to promised to update their records as the payments do reflect but then I would just receive another call requesting payment. This has been extremely frustrating.
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Capitec Bank's replyOfficial
14 Jun 2022, 16:45 Good day Melissa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Jun 2022, 16:45
Official
Good day Melissa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank