GM
Gugu M
1 reviews | Active since Aug 2020
27 Dec 2025, 14:10
Frustrated
I'm really not happy with Capitec bank...we always get ****med and Capitec is not willing to assist to get our money back... Companies we don't know and can't be traced do debit checks on our Capitec account and when we report these, Capitec tells us there's nothing they can do about it... What's the point of using the bank that won't protect your money... This is very frustrating...
Helpful (0)
Replies (10)0
Replies (10)
Capitec Bank's replyOfficial
27 Dec 2025, 14:37Good day, you are through to Vuyiseka. Thank you for contacting Capitec bank. I hope you are well. Thank you for your patience.
Capitec Bank's reply27 Dec 2025, 14:37
Official
Good day, you are through to Vuyiseka. Thank you for contacting Capitec bank. I hope you are well. Thank you for your patience.
Capitec Bank's replyOfficial
27 Dec 2025, 14:38I truly sympathize with what you’re going through. Please share the screenshot of the transaction so I can better assist you.
Capitec Bank's reply27 Dec 2025, 14:38
Official
I truly sympathize with what you’re going through. Please share the screenshot of the transaction so I can better assist you.
Capitec Bank's replyOfficial
27 Dec 2025, 14:56Are yiu still with me?
Capitec Bank's reply27 Dec 2025, 14:56
Official
Are yiu still with me?
Capitec Bank's replyOfficial
27 Dec 2025, 14:59*you
Capitec Bank's reply27 Dec 2025, 14:59
Official
*you
GM
Gugu M's updateReviewer Update
27 Dec 2025, 15:48How do I reply with a screenshot... there's no option of putting an attachment here???
GM
Gugu M's update27 Dec 2025, 15:48
Reviewer Update
How do I reply with a screenshot... there's no option of putting an attachment here???
GM
Gugu M's updateReviewer Update
27 Dec 2025, 15:58My point is that... I've been ****med more than 5 times already in 2025...and when ever we report to Capitec, they make it look like you're the problem...
Too many ****mers are ****ming us on Debit orders, but Capitec is not willing to do anything to assist, instead they shift the blame on you...this is very frustrating
Too many ****mers are ****ming us on Debit orders, but Capitec is not willing to do anything to assist, instead they shift the blame on you...this is very frustrating
GM
Gugu M's update27 Dec 2025, 15:58
Reviewer Update
My point is that... I've been ****med more than 5 times already in 2025...and when ever we report to Capitec, they make it look like you're the problem...
Too many ****mers are ****ming us on Debit orders, but Capitec is not willing to do anything to assist, instead they shift the blame on you...this is very frustrating
Too many ****mers are ****ming us on Debit orders, but Capitec is not willing to do anything to assist, instead they shift the blame on you...this is very frustrating
GM
Gugu M's updateReviewer Update
27 Dec 2025, 15:58I'm starting to believe that Capitec is a part of this ****ms
GM
Gugu M's update27 Dec 2025, 15:58
Reviewer Update
I'm starting to believe that Capitec is a part of this ****ms
Capitec Bank's replyOfficial
27 Dec 2025, 16:00Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
Capitec Bank's reply27 Dec 2025, 16:00
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
GM
Gugu M's updateReviewer Update
27 Dec 2025, 16:21Yes ... that's what you're good at, too quick to close a conversation... I've been replying to all your texts,but your best reply is to tell me that I haven't rep****...
GM
Gugu M's update27 Dec 2025, 16:21
Reviewer Update
Yes ... that's what you're good at, too quick to close a conversation... I've been replying to all your texts,but your best reply is to tell me that I haven't rep****...
GM
Gugu M's updateReviewer Update
27 Dec 2025, 16:23I'm reporting Capitec bank to NFOSA...I'm tired of being taken advantage by this bank... enough is enough
GM
Gugu M's update27 Dec 2025, 16:23
Reviewer Update
I'm reporting Capitec bank to NFOSA...I'm tired of being taken advantage by this bank... enough is enough