MH
Melandre H

1 reviews | Active since Mar 2019

01 May 2023, 09:29

FRUSTRATED

I have been a client of Capitec since I cannot even remember and I just feel this bank is becoming worse by the day. My account has been stopped due to ***** on the 15th March 2023, it has been a month later and still no communication from the bank.. I had to call them because my accounts keep on disappearing.

Does this mean if I did not call I would never have known about this? I need to close this account as I cannot stand this kind of service yet they can send messages and emails about unnecessary ****.. FRUSTRATED!!!!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 May 2023, 10:37
Official
Good day Melandre 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank