MSM
Mmone Shale Makwela-Mashilane

1 reviews | Active since Sept 2020

03 Oct 2020, 21:14

Frustrated customer

Paid my account on the 4th of August 2020 it was initially handed over to the lawyers but still to date interest has been added to my account as if it was never settled...

The worst part is that its massing up my credit score I have been going back and forth with this account what more must i do this is my second post... I have been to the bank countless of times,called JDT financial services and still my account looks like it was never settled

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 Oct 2020, 12:55
Official
Hi Mmone

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank