MSM
Mmone Shale Makwela-Mashilane

1 reviews | Active since Sept 2020

22 Sept 2020, 09:39

Frustrated customer

I had a loan with capitec which was then taken to the lawyers JDT because of failed payments I paid up the account R26000 in August still to date they say the account is owing JDT gave me a discount to cut the long story short now the account is with MBD After payment was made after nearly a month, today I get a call from nimble collections on behalf of capitec...

What is going on yesterday I was at the bank again I sent through proof of payments twice at the bank lawyers I have lost count

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Sept 2020, 11:38
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank