BN
Boitumelo N
1 reviews | Active since Dec 2018
08 May 2020, 14:01
Frustrated caller
I tried to call capitec collection department but I was unable to get hold of them stayed on the phone for 30 minutes listening to the stupid music we know that they have high numbers of calls why can't they have a system where they take our numbers and get back to us it really frustrating
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
08 May 2020, 15:04I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply08 May 2020, 15:04
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
08 May 2020, 16:34Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply08 May 2020, 16:34
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Best regards,
BN
Boitumelo N's updateReviewer Update
08 May 2020, 16:38Thanks for the quick response. I'm happy with the outcome.
BN
Boitumelo N's update08 May 2020, 16:38
Reviewer Update
Thanks for the quick response. I'm happy with the outcome.