Frustrated angry agents are alarming

Thank you for the motivation to finally move banks from Capitec to a bank whose agents are wonderful to clients. Went in to change my card at Capitec on the 1st floor at Westgate mall 🙄,after I blocked it after losing it. Was met by a hostile fed up agent. If your agents don't want to work they should stay home. Please don't take out your stresses on clients.