KM
Keabecwe M

1 reviews | Active since May 2016

18 May 2016, 09:11

Frustrated and tired

<p>I went to submit my FICA documents at Jabulani Mall branch as my account is now deactivated since 15 May 2016. I live in Sasolburg but works in Soweto, was suprised when the Teller told me she needs proof from around Soweto areas. The "SMS" I received just said nearest branch. I didn't get her name but she was teller number 8....on 16 May from 16:30 to 17:00</p> <p>Why do I have to struggle to activate my account? </p> <p>Please..... some of us don't have time for arguments.</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 May 2016, 13:06
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank