Frustrated and Stressed by the service #####

Im upset at the service i have recieved from Capitec . Jan 26 found out that my account was frozen , first agent in Scottburg branch told me to get an affidavit cause there was ********** monies that went into my account , mind you its monies im unaware offi got affidavit took it to gateway branch. Then agent said i need another affidavit 😪 he gave my statement it was money transfered to me in Nov 2021 R5000.. I got an affidavit another affidavit as well as another one from the guy who transferred money to me. Then agent in Gateway his name is Njabulo told me i need id copy if the person who transfered money to me . I cant get that from the person coz he is out of the country and i now cant get ahold of him..

But i think this ******* where in my contract does it say i have to get an affidavit for any activities in my account. My salaries are being held ib the frozen account i have no money im stressed Capitex frezzing my accout without my knowledge documents have been submitted but im getting no joy..

Why can i get my monies while Capitec is busy with there stupid investigations

Im broke frustrated and stress ..