Frustrated and furious with capitec fruad line

Capitec is the most selfish and unreliable bank. Its not safe to bank with them. They dont care about their clients safety. On the 17th of February 2023 iregistered my childrens grant money to go through capitec by sassa . On the 22nd of February i received a debicheck message from an unknown company i immediately press 9 to decline it. Few minutes later a message came through saying a registered mandate was done in my flexy account which is in my oldest son's name for 5th and 6th of March. I tried and get in touch with their ***** line i spoke to 2 ladies they said there's nothing they can do im the one who gave out my details. Capitec you useless i want nothing to do with you. Im not working we only survive with the sassa childrens grant now its gonna be debited and be left with nothing hiw am i going to do my kids needs this month. Im frustrated and furious with capitec.