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ZM
Zandile M

1 reviews | Active since Jun 2019

06 Jan 2020, 11:49

Frustrated

Capitec has blocked communication with me via email I am now failing to do business with them since November 2019

I have data no airtime to call

0
Replies (6)
Capitec Bank
Capitec Bank's reply06 Jan 2020, 15:20
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
ZM
Zandile M's update06 Jan 2020, 15:32
Reviewer Update
This is the response I got the last time, but no one called or rectified
Capitec Bank
Capitec Bank's reply07 Jan 2020, 14:40
Official
Hi Zandile

We tried to reach you but to no avail. Please return our call, as per our sms.

Kind regards
Capitec Bank
ZM
Zandile M's update07 Jan 2020, 14:46
Reviewer Update
No call me..how can you call once and then say it was to no avail
ZM
Zandile M's update07 Jan 2020, 14:57
Reviewer Update
I have tried sending a response,but I am still blocked via email
ZM
Zandile M's update07 Jan 2020, 16:22
Reviewer Update
You indicated here that I should email you back with my concerns,I did and I am still blocked