FRUSTRATED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Once again is Capitec Bank ignoring my complaint. I received a phone call on the 29 May 2024 that the matter is escalated for further attention. I'm still waiting on feedback regarding my debit order date to be moved to the 1st of every month. I provided statements that validate the change of the debit order date. Why do I have to go to Hello Peter to get a reaction from Capitec Bank!!! On the same complaint which was closed by the Complaints department I have work with Marvin who was professional and gave me continues feedback and now problem is still not resolved someone else is handling the complaint, no action !! People that is reading reviews, please take note do not do business with Capitec Bank they have no interest to provide customer service. You are just another customer to them, making interest and bank fees cost from you. I'm very FRUSTRATED with Capitec Bank.