Frustrated

I have been calling capitec and going to the branch for so long. My account has been blocked since the 7th. I have submitted everything you requested but still nothing. You said you want email from standard bank to instruct you to unblock since its them who instructed you to block. An email was sent to you and I have proof. Now you want an affidavit from the victim Where will I get that. Iam tired Iam tired My life has been affected My kids life Everything. My debits didn’t go through because of your ignorance and poor service