fruad

27 June 2020 i went to do a cash withdraw at capitec atm as per-normal however no money came out i tried two more times until i gave and decided to cancel the transaction went into spar tried doing a cash back however that didnt work to i then went home sunday came i went to town thinking i could finded and open brunch but only to find i was to late and tried withdrawing again but it still didnt work so tired home as this was troubling me however i only then noticed that the card i was using was not my but a someone else card so i called you up block and check my account someone managed to block and logg a case the person told money was withdrawn from kwa mashu the next day i went that brunch with card told the consultant who was really interested she helped me get a new card took the card that wasnot myn cut it up told nothing can be done my money gone it happens to people all the time told me your banks dont keep security by atms nor do you guys have carams by this point im trumertized cause all my funds out my accout went home I managed to get abit of airtime phone u up lady told sorry but u guys will not take and liabiltiy in money being ****** thats anyways i called again to try get help still no please assist me as none taking ownership of matter and atleast trying to help.....