Frozen funds

They froze my funds and all the people(my employees)i sent funds to, i went to the bank and they told me to ask they person who sent me the funds to send a proof of payment and i should also go make an affidavit to show i know about the funds. I did that and went with the documents to capitec, i was treated like a ********* and they ended up tell me they waiting for absa which is the complainant to give them the go ahead to release my funds and I'm not a absa client, so capitect is fail to protect my funds even after i gave them the evidence they asked from me, which means i should jst join absa too