Frozen Bank account frustration and no help from Capitec

I wrote a review on the 6th of May, after Capitec froze my business' account on the 26th of April. A ********** transaction happened in someone's Standard Bank account (where I was a benificiary) and my Capitec account was frozen, without reason or warning and for something I had absolutely nothing to do with.

Since then all my debit orders have been rejected, I have to pay the penalties and my Insurance is threatening to cancel my cover . I am unable to receive payments or or pay my suppliers or staff. I even had to borrow money to try and feed my family!!

I am still waiting for answers from Capitec, they say it is Standard Bank's issue and Standard Bank says it is Capitec's issue. They are forever escalating the matter, but that only means that it becomes someone else's problem. Me, their client are left hanging to dry in the middle. Please help, I am desperate for answers. I have been a loyal Capitec Client for 7 years, but will take my business elsewhere.