NM
Nwabisa M
1 reviews | Active since Nov 2023
05 Jul 2024, 11:05
FROZEN BANK
Capitec has frozen my Account without doing a proper investigation ,I received a money from my business partner on the 1st of July . I only find out that my account is not working when I try to buy my daughter Cake because it’s her birthday today and withdraw money to go to the doctor because I am also pregnant , this is really affecting me and i went to the branch they said my Account is frozen.i want my account to be opened i use it to receive my grant, business money and money for my daughter.
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Capitec Bank's replyOfficial
05 Jul 2024, 11:09Good day Nwabisa,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply05 Jul 2024, 11:09
Official
Good day Nwabisa,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
NM
Nwabisa M's updateReviewer Update
08 Jul 2024, 09:56CAPITEC has not given me access to my funds and honestly speaking what they are telling me doesn’t make sense , can you kindly intervene please because schools are opening tomorrow and I need access to my funds.
NM
Nwabisa M's update08 Jul 2024, 09:56
Reviewer Update
CAPITEC has not given me access to my funds and honestly speaking what they are telling me doesn’t make sense , can you kindly intervene please because schools are opening tomorrow and I need access to my funds.