FM
Feani M
1 reviews | Active since Aug 2011
22 Apr 2026, 14:45
Frozen at Capitec
A max consolidation loan with Capitec was required, this will obviously allow capitec to settle my exisiting loans and I pay one installment to capitec, however according to the consultant capitec bank has put a 'freeze' on my profile! And they cannot assist me. I am a south african citizen, permanently employed in SA, so I can't understand this freeze!
Helpful (0)
Replies (6)0
Replies (6)
Capitec Bank's replyOfficial
22 Apr 2026, 16:36Hello, you are through to Lindiwe P,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's reply22 Apr 2026, 16:36
Official
Hello, you are through to Lindiwe P,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's replyOfficial
22 Apr 2026, 16:40I understand how frustrating and confusing this situation must be.
I’m really sorry that this has caused you stress, and I truly appreciate you taking the time to explain your experience. I’ll do my best to assist and guide you further where possible.
Capitec Bank's reply22 Apr 2026, 16:40
Official
I understand how frustrating and confusing this situation must be.
I’m really sorry that this has caused you stress, and I truly appreciate you taking the time to explain your experience. I’ll do my best to assist and guide you further where possible.
Capitec Bank's replyOfficial
22 Apr 2026, 16:40Please provide me with your ID or account number.
Capitec Bank's reply22 Apr 2026, 16:40
Official
Please provide me with your ID or account number.
Capitec Bank's replyOfficial
22 Apr 2026, 17:46Are you still there?
Capitec Bank's reply22 Apr 2026, 17:46
Official
Are you still there?
Capitec Bank's replyOfficial
22 Apr 2026, 17:56Did you know that you can also reach us through the following channels for added convenience?
📞 **Client Care**: ***or directly via the Capitec app
📧 **Email**: ***
💬 **WhatsApp**: Available anytime
Capitec Bank's reply22 Apr 2026, 17:56
Official
Did you know that you can also reach us through the following channels for added convenience?
📞 **Client Care**: ***or directly via the Capitec app
📧 **Email**: ***
💬 **WhatsApp**: Available anytime
Capitec Bank's replyOfficial
22 Apr 2026, 18:20Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
Capitec Bank's reply22 Apr 2026, 18:20
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.