TM
Tercia M
1 reviews | Active since Mar 2024
04 Mar 2024, 07:43
Frozen accounts
My bank account was put on hold because of the money I received from a person I was selling my goods to,little did I know that he will report my account and I got blocked from accessing my funds and I went to the branch to report this problem and submitted all the necessary documentation they requested but they gave me a feedback that they won’t open it because their client was ****med by me and thus is like a new ****,this ********s buys things from you and when they’ve made payments they report you and try to get the money reversed back to them.Capitec is full of **** I regret using their bank for business transactions,worst bank ever they won’t even release my money
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
04 Mar 2024, 10:33Good day Tercia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Mar 2024, 10:33
Official
Good day Tercia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TM
Tercia M's updateReviewer Update
05 Mar 2024, 13:04Thanks for your fast response my account is back but my money in both my savings plan and main account are gone and I was not informed why
TM
Tercia M's update05 Mar 2024, 13:04
Reviewer Update
Thanks for your fast response my account is back but my money in both my savings plan and main account are gone and I was not informed why
