Frozen Account with no consent

I have never been so disappointed and frustrated in my entire life especially by a bank, so much for supporting local institutions.<br> <br> I have Capitec bank as my main savings account and all my bills are set to go off the account every last day of the month, but at the end of november, with so many bills to pay, my rent, groceries and accounts to settle, capitec bank decides to freeze my account without consulting me about it and with no valid reason.<br> <br> It has been two weeks and my rent is stil not paid, i have no food at home, no money to go to work and the bank does not want to compensate me for the days in which i am struggling leaving with only water because i cannot withdraw or swipe for for or anything yet i trusted my money with the bank. they wont even compensate me by offering me plan b for now while they fix whatever problem it is their facing with their servers or where ever the problem is. instead im told to wait another week and now im forced to make loans yet i have money in my account, they don't event want to transfer all my funds to a different account because i have had it with these nonsense excuse they come up with. why should this be acceptable?????