MK
Mbali K
1 reviews | Active since Jan 2025
07 Jan 2025, 11:35
Frozen Account
Capitec froze my account without even contacting me. I’ve made calls and sent emails with no response and a consultant told me it was because of funds which were received from a company I partnered with. Which I believe it has nothing to do with me. This is appalling and disgusting as you can even reach for their forensic for an update
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Replies (2)
Capitec Bank's replyOfficial
07 Jan 2025, 12:40Good day Mbali
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Jan 2025, 12:40
Official
Good day Mbali
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
MK
Mbali K's updateReviewer Update
09 Jan 2025, 09:57The forensic investigation team cleared my account for me to be able access it, but till today I still cannot access my savings. The consultants are sending me from pillar to post, this is frustrating honestly.
MK
Mbali K's update09 Jan 2025, 09:57
Reviewer Update
The forensic investigation team cleared my account for me to be able access it, but till today I still cannot access my savings. The consultants are sending me from pillar to post, this is frustrating honestly.