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Tembalethu V

1 reviews | Active since Jul 2014

05 Mar 2020, 12:42

FROZEN ACCOUNT

I sold Bitcoins worth R90000 to a client whom after receiving the required Bitcoins contacted Capitec Bank and claimed the Payment she had made to my Capitec Bank Account was **********, this resulted to my Capitec Bank Account getting frozen, I went to the nearest Capitec Branch which is in Engcobo Eastern Cape, the Consultants at Capitec Bank called their Forensic department and that Forensic refuses to even listen to my side of the story even after seeing All the Evidence that I have provided them which Confirms the Bitcoin Sale Transaction. I sent them an Affidavit explaining all details regarding that particular Bitcoin Sale, I sent them the proof of payment forwarded by the client to my email address which proved the Money came from this very same Client's Bank Account, I even sent them the I.D Document of the client who was buying the Bitcoins from me. Capitec Bank still has not released the Hold/Freeze placed on my Capitec Bank Account. I have debit orders that have not been met this past month end because of this problem, I cannot do any of my monthly obligations now including selling of Bitcoins because of these Frozen Funds, I have done everything I could from my side to prove my innocence in order to get my Account unfrozen, but my complaint is falling on deaf ears. Please Assist in this regard Hellopeter.com

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