SQ
Sinovuyo Q

1 reviews | Active since May 2020

12 May 2020, 13:10

Frozen account

I was using capitec for my business since most clients are capitec users.. Someone reported my account as a ***** and capitec closed my account without my concern or even without investigation.. Now went to the branch and submitted my business certificate and everything about the company they don't want to open my account or even tell who the person reported.

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 May 2020, 15:24
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank