Frozen account

3days my funds have not been released. Money was deposited into my account of which is my primary account, as I stood in the line to make payments I noticed my app had deleted one of my accounts. I went thru to the bank to enquire, I was told they suspect the money I received was from a push and ****. I have been asked to send through proof of payment from the person who paid, of which I have done including affidavit explaining why I was paid and why the 3rd party got paid. I have done that, but till today my account is frozen , I have unpaid vehicle finance and unpaid light bills, while I wait the 3rd day. I am slowly loosing faith in Capitec as a reputable bank. After sharing my concerns a few Freind’s have told me they have money stuck in this bank for over years of this up and down. This is sad as I had trusted them with my finance for over years, I guess it is time I find a real bank