Frozen account

Item: Capitec Bank
Rating: 1
Author: Koketso T

I am very dissapointed when my bank account was frozen for a legit transaction without even contacting me as their client, now I jst want my money and close the account.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

14 Dec 2021, 11:23

Good day Koketso

Thank you for letting us know of your concern, and for your patience while we explore this matter.

We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply14 Dec 2021, 11:23

Official

Capitec Bank's replyOfficial

21 Feb 2022, 10:24

Hi Koketso

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply21 Feb 2022, 10:24

Official