Frozen account

Item: Capitec Bank
Rating: 1
Author: Prince D

<p>So , I opened a bank account with Capitec bank beginning of Feb this year. I got an SMS from them asking me for my Fic documents which I have them to open my bank account. They lost my documents and now my account is FROZEN and now I can't get my salary </p>

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

11 Jul 2017, 11:54

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank's reply11 Jul 2017, 11:54

Official

Complaint Management

Capitec Bank

Prince D's updateReviewer Update

11 Jul 2017, 12:09

I can't access my money

Prince D's update11 Jul 2017, 12:09

Reviewer Update

I can't access my money