1 reviews | Active since May 2016

31 May 2016, 11:04

Frozen account

<p>Hallo </p> <p>My bank account has been frozen from the 19 may 2016 and no one kan help me stating that the person who frozen the account should vissit capitec to undo it i need to travel this weekend but cant due to this i think its unfair for capitec to just listen to anyone and do this to an account </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Jun 2016, 07:15
Official

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank